Careers - Charlotte Rescue Mission

Experience a Rewarding Career

All qualified applicants will be considered without regard to age, race, color, sex, national origin, marital status, ancestry, citizenship, veteran status, physical, or mental disability.

We want to see a world free of addiction. Our mission is to serve those at the intersection of homelessness and addiction so they can achieve their God-given potential.

Current Opportunities

Assistant Food Service Manager

Summary

The Assistant Food Service Manager is responsible for assisting the Food Service Manager in all operations related to food and food safety for the Charlotte Rescue Mission, including preparation, serving meals, vending, donations, purchasing, inventory, receiving, storage, equipment, USDA commodities, and supervision of residents and volunteers in the food service area. Weekend and holiday work is required.

Essential Duties and Responsibilities

Follow food safety guidelines.
Assist in ordering and purchasing weekly food for Rebound and volunteer reimbursement.
Assist in menu preparation and planning.
Assist in training Ministry Assignment team members in their specified job descriptions.
Supervising, training, and assisting volunteers.
Assist in maintaining sanitation and cleaning guidelines.
Maintaining food service equipment
Develop and maintain a “TEAM “work environment within and between kitchens crews
Assist with food donation deliveries and pickups.
Assist with Holiday meal preparations (Thanksgiving, Christmas, Easter)
Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Qualifications

Preferred: SERV Safe certification
Menu preparation and planning
Food safety
Inventory control
Food purchasing and budget
USDA, pest control, Fire safety, nutrition guidelines
Cooking

Skills & Abilities

Supervisory skills
Ability to work with a team
Ability to work with volunteers
Cooking,
Computer, organizational, communication Skills, multitask.
Sitting, walking, standing, stairs, lifting (35-75lbs)
Tolerate cold storage

Christian Witness

Charlotte Rescue Mission maintains a Christian working environment as a Christ-centered residential drug and alcohol recovery program where integrity, honesty, and good team relations play a critical role in the success of the ministry. All employees are expected to share their personal hope of Christ with those they meet in thought, word, and deed.

Job descriptions are intended to identify the qualifications, responsibilities, and types of duties performed. A job description at Charlotte Rescue Mission is not intended to be a description of all possible duties, responsibilities, or requirements that go with a job title.

Mid-level philanthropy officer

Summary

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Mid-Level Philanthropy Officer to join our team.

The Mid-Level Philanthropy Officer will have primary responsibility for identifying, cultivating, and stewarding monthly donors and mid-level donors. This position requires a high level of attention to detail, superb listening skills, customer service, and the ability to be a team player. There is a possibility of some evening and weekend work to attend functions and accommodate donor availability in scheduling appointments or calls.

Essential Duties and Responsibilities

Manage two separate portfolios of donors – monthly donors and mid-level donors. Designing and implementing strategies for the cultivation, solicitation, and stewardship of these donors.

Focus on the goal of reengaging, cultivating, and stewarding these portfolios of donors which will result in lifting their giving goals, volunteering, and/or advocating.

Create monthly reports that reflect portfolio activity and performance.

Identify new prospective donors by working closely with the Donor Relations staff to identify patterns of giving. Research and rate new prospective donors.

Maintain a precise record of donor contacts through the Virtuous database.

Design and implement written strategies for top prospects and track progress throughout the year. Be willing to move donors to the Senior Philanthropy Officers portfolio as needed.

Assist with the establishment of fundraising priorities for the organization in conjunction with the Manager of Development Operations and the Chief Development Officer.

Coordinate and/or assist with major fundraising events as well as Third Party events as needed.

Provide staffing support for CRM fundraising, stewardship, and public awareness events.
Assist the donor relations team in processing mail during extremely heavy volume time periods.
Attend all gift officers’ meetings, development team meetings, and staff meetings.
Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be a natural and genuine relationship-builder and results-oriented. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge:

Associate degree with a minimum of one-year related experience in fundraising or non-profit work. Bachelor’s degree preferred.
Experience in fundraising, development, and/or non-profit management is required.

Skills:

Attention to detail
Strong listening skills combined with phone conversation skills
Energetic fundraiser with a passion for our mission
Strong oral and written communication skills
Ability to collaborate effectively with colleagues
Being a team player is essential
Self-directed, motivated, and organized
Professionalism with an understanding of donor confidentiality
Proficient in Microsoft Windows work environment, Microsoft Office
Knowledge of Virtuous or similar database preferred

Ability:

Must be able to spend most time sitting, speaking, listening, and/or writing.
Must be able to lift 40 pounds.

Christian Witness

3rd Shift Facility Technician – Dove’s Nest

Summary

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Facility Tech-3^rd Shift- Doves Nest Campus to join our Rebound team.

The Facility Technician overnight staff is responsible for the safety of the facility and the clients and assures that program schedule is being followed. Must be a self-starter and be able to multi-task. A team player that is willing to work with various departments to achieve overall goals of the mission. Have good relational skills and work in a recovery environment with clients.

Essential Duties and Responsibilities

Client bed checks after 10:30pm at a minimum of 2 per evening and document activity

General clerical duties include but are not limited to filing, copying, posting, message retrieval, inventory of office and program supplies etc.

Making copies of educational “client handouts” as indicated on the program scheduled for number of clients participating in the class

Check KIPU for client appointments and prepare the necessary releases for various appointments

Set up / pack out medications as needed to support the residents

Responsible for cleanliness and order of the administration office

Give shift report to oncoming facility tech

Attend monthly tech meetings and quarterly staff team building meetings

In emergency situations transport clients to emergency room

Other duties as required

Note:

All Facility Technicians may be required to provide inclement weather and emergency coverage as needed and requested, as well as providing their contact information. It is the responsibility of the Facility Technician to monitor weather and other conditions, and to be prepared to move into emergency mode as conditions dictate.

Qualifications

High School Diploma or GED
Must have a valid driver’s license and acceptable driving record
Experience working with Individuals with Substance Use Disorder is preferred

Appropriate communication skills

Must possess the ability to set and maintain healthy interpersonal boundaries
Must possess flexibility and leadership qualities

Skills & Abilities

Good communication and listening skills

Basic clerical and computer skills (Microsoft Word and Excel)

Must have a disciplined approach to tasks

Must be able to respond properly in emergency situations
Must be able to lift a minimum of 30 pounds
Must be able to sit, stand, talk, walk and climb stairs for long periods of time

Christian Witness

Revenue Accountant II

Summary

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Revenue Accountant II to join our team.The Revenue Accountant II is responsible for performing primary revenue functions for Charlotte Rescue Mission. This role tracks pledge payments, monitors revenue recognition, and ensures accurate booking for all revenue streams in Sage Intacct. This position reports to the Controller and works collaboratively with the Asst Controller and Donor Relations Specialists. The schedule is 40 hours per week, in person.

Essential Duties and Responsibilities

Track and manage pledge payments, ensuring timely follow-up on outstanding pledges and accurate recording in Sage Intacct.
Process and import the day-to-day gifts in AQ2 and Virtuous with accuracy.
Understand and implement the processes for all gifts which include but not limited to, checks, online gifts, credit card payments, pledges, event sponsorships, donor advised funds, stock gifts, giving platform gifts, matching gifts, campaign payments and other fundraising initiative donations, as well as a variety of in-kind gifts.
Process credit card gifts that come in through the mail in tandem with Donor Services.
Maintain a physical notebook of standard operating procedures detailing all payment portals and specifics.
Monitor and verify the booking of all revenue streams in SAGE Intacct, including donations, grants, program fees, and other income, ensuring accuracy and compliance with nonprofit revenue recognition standards.
Reconcile accounts receivable balances monthly and research and resolve discrepancies.
Collaborate with the Development team to ensure pledge records and donor commitments are accurately reflected in the financial system (SAGE Intacct).
Oversee donor cash receipt system management for CRM (AQ2), ensuring data integrity and security
Work with Asst Controller to reconcile the Mission’s virtuous receivable monthly as well as weekly cash receipts
Work with Community Matters Café Accountant II to reconcile the Mission’s Café receivable monthly as well as weekly cash receipts

Other Responsibilities

Assist the CFO and Controller with preparations for the annual audit and Form 990.
Support month-end and fiscal year-end closing procedures related to AR, and revenue.
Develop and maintain standard operating procedures (SOPs) for all areas of responsibility.
Respond to inquiries from staff and vendors regarding receivables.
Other duties as needed and assigned by the Controller.

Qualifications

Education/Experience:

Bachelor’s degree in accounting, finance, or business administration (4-year); and four years of work experience in accounting, finance, revenue recognition, nonprofit crm and donor services; OR bachelor’s degree in an unrelated field with a minimum of 10 years of relevant work experience.

Skills:

Ability to multi-task and manage competing priorities with strong attention to detail.
Proficiency with desktop PC applications (e.g., Excel, Word, Outlook, internet). Specifically, data mining, pivot tables, and V lookups
Strong analytical and problem-solving skills with the ability to synthesize financial data into actionable insights.
Excellent verbal and written communication skills.
Experience with data management systems, specifically with Accounts Receivable and Pledge Receivable platforms
Working knowledge of nonprofit accounting principles and revenue recognition standards.

Abilities:

Must be able to lift a minimum of 30 lbs.
Must be able to sit/stand for lengthy periods and climb stairs.

Christian Witness

Accountant II

Summary

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Revenue Accountant II to join our team. The Accountant II is responsible for processing accounts payable paperwork, managing accounts payable processing (including vendor relationships), assisting with the monthly and fiscal year-end closes, and other tasks as assigned by the Assistant Controller and Controller. This position will be the backup when the Assistant Controller is unavailable. The schedule is 40 hours per week in person.

Essential Duties and Responsibilities

Review reimbursement requests, invoices, purchase receipts, credit card statements, and all related documentation for accuracy. Prepare checks for signature and distribution.
Process Accounts Payable (input review before invoice posting), Accounts Receivable, and Reconciliations of Account Payable vendor aging report
Process payroll information with associated vendors (FSA, 403(b), etc.).
Work with Community Matters Café, Recovery Living Coordinator, and Life Skills to reconcile monthly the Mission’s Café receivable
Assist with month-end closing procedures, specifically prepare Travel Bank Credit Card process, Amazon account, etc.
Manage relationships with vendors and make sure invoices and account balances are accurate
Receive and respond to inquiries about expenses. Assist staff with accounting protocol
Maintain accurate and organized payable, contract, and other necessary files, and electronic and physical records

Other Responsibilities

Receive and respond to inquiries about expenses, monthly reports, and obtain data from various individuals across the company.
Function as bookkeeper and liaison for the Rebound Recovery Residence.
Assist with fiscal year-end and calendar year closings, including but not limited to end-of- year inventory.
Other duties as needed and assigned by the Assistant Controller and/or Controller

Qualifications

Education/Experience:

Bachelor’s degree in accounting (4 year); and four years of work experience in accounting; or ten years of work experience in accounting with a (4 year) degree in any other discipline.

Skills & Abilities

Ability to multi-task.
Proficiency with desktop PC applications (e.g., Excel, Word, Outlook, internet).
Working knowledge of basic accounting software and standard bookkeeping practices.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Must be able to lift a minimum of 30 lbs.
Must be able to sit/stand for lengthy periods and climb stairs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Christian Witness

Community engagement coordinator

Summary

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Community Engagement Coordinator to join our Rebound team.

The Community Engagement Coordinator is responsible for working with volunteers and building strategic relationships with businesses, corporations, churches, and civic groups that can offer support for our programs. This position will work across both programs to promote a consistent vision for volunteerism. This position requires some evening and weekend work and often involves off-site meetings with volunteer liaisons and community partners.

Essential Duties and Responsibilities

Recruit and oversee volunteer groups from businesses, corporations, churches, and civic groups.
Build relationships that improve the experience for the volunteers while improving the quality of our programs, services, and facilities.
Design and implement appropriate orientation and training for volunteers.
Work closely with program staff to ensure volunteer opportunities are supporting program needs.
Oversee meal sponsorship opportunities for the assigned program, including schedule management and invoicing, with the goal of increasing more meal sponsors and/or securing donated meals.
Assist with volunteer communications, including content for brochures, website, social media, newsletters, applications, and other forms.
Ability to work some nights, weekends, and holidays
Coordinate CRM representation at volunteer fairs and other public events, including attending these events yourself, to support outreach and awareness.
Maintain a precise record of contacts through Virtuous CRM and Volunteer Hub, working closely with Development staff to convert volunteers to donors.
Assist with Development events and fundraisers (luncheons, golf tournament, etc.)
Giving Campus Tours
Supervise volunteer projects (indoors and outdoors)
Set up for events
Develop volunteer recognition and appreciation programs
Other duties as assigned

Qualifications:

Associates degree in related field, bachelor’s degree preferred or a minimum of 3 years if specific, applicable experience in non-profit, church, or volunteer management.

Skills

Highly proficient in Microsoft Windows work environment and Microsoft Office
Detail-oriented, with strong organizational, analytical, and planning skills
Excellent verbal and written communication skills
Highly skilled in customer relations and representing the Mission professionally in public and community settings
Proven ability to plan, organize, and coordinate multiple projects and volunteer activities simultaneously
Strong customer service, volunteer supervision and support, and community outreach skills
Skilled at using technology and database systems for data collection, recordkeeping and report preparation
Excellent time management and prioritization skills
Ability to adapt to changing priorities and community needs
Ability to work flexible hours, including evenings and weekends, as needed for community events and volunteer activities
Ability to travel throughout the community to conduct outreach, meetings, and volunteer engagements

Abilities

Must be able to sit for extended periods of time
Must be able to speak, walk, or stand for extended periods of time (e.g., giving campus tours, supervising volunteer projects outside, setting up for events, etc.)
Must be able to climb stairs
Must be able to lift 40 pounds

Christian Witness

If interested in applying for an open position with Charlotte Rescue Mission, please use the link below to email your letter of interest and resumé to our human resources department.