Careers - Charlotte Rescue Mission

Experience a Rewarding Career

our mission needs you

All qualified applicants will be considered without regard to age, race, color, sex, national origin, marital status, ancestry, citizenship, veteran status, physical, or mental disability.

We want to see a world free of addiction. Our mission is to serve those at the intersection of homelessness and addiction so they can achieve their God-given potential.

Current Opportunities

Primary Counselor

Summary

The Primary Counselor carries out the twelve core functions of substance abuse counseling for an assigned resident caseload. He or she must be a self-starter who is able to multi-task and work as an effective member of an interdisciplinary clinical team. Good clinical and relational skills are a must, as well as the ability to work in a faith-based residential recovery environment with male residents.

Essential Duties and Responsibilities

The Primary Counselor facilitates the 12 Core Functions of Substance Abuse Counseling with an assigned group of residents in the 120 day substance abuse recovery program. The scope of practice for the Primary Counselor is determined by the credentialing board to which she/he is accountable.

Terms of clinical supervision will be determined as appropriate within the definitions of the North Carolina Substance Abuse Professional Practice Board or other appropriate credentialing body. Agency policy requires that the Primary Counselor receive one hour of clinical supervision per forty hours of work with an assigned Certified Clinical Supervisor within the agency. There will be no exceptions to this policy, regardless of licensure or certification level.

The Primary Counselor is expected to adhere to the specific code of ethics accompanying his or her certification and/or licensure, as well as to all agency policies.

Carries out the twelve core functions as needed with assigned residents. While some functions may be assigned to other departments within the program, the Primary Counselor must be able to perform the following functions:
Complete and maintain accurate records or reports regarding the resident’s history and progress, services provided, or other required information.
Counsel residents in both a group and one on one setting.
Develop resident treatment plans based on research, clinical experience, and resident history.
Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers.
Act as liaisons between resident and medical staff.
Provide residents with information about addiction issues and about available services or programs, make referrals when necessary.
Review and evaluate resident’s progress in relation to measurable goals described in treatment plan.
Modify treatment plans to comply with changes in resident status.
Plan or implement follow-up or aftercare programs for residents to be discharged from program.
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
Other duties as assigned by Supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge:

Required: Associate’s, Bachelor’s, or Master’s degree
Certified with the North Carolina Substance Abuse Professional Practice Board as a CADC

Skill:

Appropriate oral and written communication skills
Proficient in Microsoft Windows work environment and Microsoft Office. Must be able to use KIPU for reports and record keeping.
Demonstrate instructional skill, particularly in the area of addiction and recovery.
Desire to grow professionally and to achieve advanced level of counselor development and skill.
Must be able to work in a fast-paced environment.

Ability:

Must be able to climb stairs.
Must be able to lift a minimum of 30 pounds.

Christian Witness

Charlotte Rescue Mission maintains a Christian working environment as a Christ-centered residential drug and alcohol recovery program where integrity, honesty, and good team relations play a critical role in the success of the ministry. All employees are expected to share their personal hope of Christ with those they meet in thought, word, and deed.

Job descriptions are intended to identify the qualifications, responsibilities, and types of duties performed. A job description at Charlotte Rescue Mission is not intended to be a description of all possible duties, responsibilities, or requirements that go with a job title.

Dove’s Nest Women’s Program Primary Counselor

Summary

Essential Duties and Responsibilities

The Primary Counselor facilitates the 12 Core Functions of Substance Abuse Counseling with an assigned group of residents in the 120 day substance abuse recovery program. The scope of practice for the Primary Counselor is determined by the credentialing board to which she/he is accountable.
Terms of clinical supervision will be determined as appropriate within the definitions of the North Carolina Substance Abuse Professional Practice Board or other appropriate credentialing body.

Agency policy requires that the Primary Counselor receive one hour of clinical supervision per forty hours of work with an assigned Certified Clinical Supervisor within the agency. There will be no exceptions to this policy, regardless of licensure or certification level.

The Primary Counselor is expected to adhere to the specific code of ethics accompanying his or her certification and/or licensure, as well as to all agency policies.
Other duties as assigned

PRIMARY COUNSELOR

Carries out the twelve core functions as needed with assigned residents. While some functions may be assigned to other departments within the program, the Primary Counselor must be able to perform the following functions:

SCREENING: the process by which a resident is determined appropriate and eligible for admission to a particular program
INTAKE: the administrative and initial assessment procedures for admission to a program
ORIENTATION: describing to the resident the following: general nature and goals of the program; rules governing resident conduct and infractions that can lead to disciplinary action or discharge from the program; the hours during which services are available; treatment costs to be borne by the resident, if any; and resident rights
ASSESSMENT: the procedures by which a counselor/program identifies and evaluates an individual’s strengths, weaknesses, problems, and needs for the development of a treatment plan
TREATMENT PLANNING: the process by which the counselor and the resident identify and rank problems needing resolution; establish agreed upon immediate and long-term goals; and decide upon a treatment process and the resources to be utilized
COUNSELING: (Individual, Group, and Significant Others): the utilization of special skills to assist individuals, families, or groups in achieving objectives through exploration of a problem and its ramifications; examination of attitudes and feelings; consideration of alternative solutions; and decision-making
CASE MANAGEMENT: activities which bring services, agencies, resources, or people together within a planned framework of action toward the achievement of established goals, which may involve liaison activities and collateral contacts
CRISIS INTERVENTION: those services which respond to an alcohol and/or other drug abuser’s needs during acute emotional and/or physical distress
RESIDENT EDUCATION: provision of information to individuals and groups concerning alcohol and other drug abuse, and the available services and resources
REFERRAL: identifying the needs of a resident that cannot be met by the counselor or agency and assisting the resident to utilize the support systems and community resources available
REPORT AND RECORD KEEPING: charting the results of the assessment and treatment plan; writing reports, progress notes, discharge summaries, and other resident-related data
CONSULTATION WITH OTHER PROFESSIONALS IN REGARD TO RESIDENT TREATMENT/SERVICES: relating with in-house staff or outside professionals to assure comprehensive, quality care for the resident

Qualifications

Knowledge:

Registration with the North Carolina Substance Abuse Professional Practice Board (must be registered prior to beginning work)
High School diploma required; Associate’s, Bachelor’s, or Master’s degree preferred
Must achieve certification or licensure within five years of the date of hire

Skill:

Appropriate oral and written communication skills
Must possess the ability to set and maintain healthy interpersonal boundaries
Must possess flexibility and leadership qualities
Proficient in Microsoft Windows work environment, Microsoft Office, and Excel
Demonstrate instructional skill, particularly in the area of addiction and recovery

Ability:

Spend the majority of time sitting, speaking, listening, and/or writing.
Must be able to climb stairs
Must be able to lift a minimum of 30 pounds.
Desire to grow professionally and to achieve advanced level of counselor development and skill
Must be able to work in a fast-paced environment

Christian Witness

Charlotte Rescue Mission maintains a Christian working environment as a Christ-centered residential drug and alcohol recovery program where integrity, honesty, and concern for others play a critical role in the success of the ministry. We always strive to share the personal hope of Christ with those we interact with in thought, word and deed as it relates to recovery.

Job descriptions are intended to identify the key qualifications, responsibilities, and types of duties expected on the job. The job description at the Charlotte Rescue Mission is not intended to be a description of all possible duties, responsibilities, or requirements that may be present or encountered in any particular job assignment.

Dove’s Nest Women’s Program Facilities Tech (PRN)

Summary

The Facility Technician is responsible for the safety of the facility and the residents at all times. The Facilities Tech collaborates with staff to ensure that all needs of residents are met and that the values and guidelines of the program are upheld. As a ‘PRN” staff member, this position will provide coverage for permanent staff as needed to cover vacation and sick time. Flexibility and availability are a must for this position. The technician works with a team of co-workers and professionals to provide quality care and support for residents actively involved in a Christian, 12 Step recovery program for women with substance use disorders.

Essential Duties and Responsibilities

Monitor and document facility activity, room checks, boutique entry, significant events during shift, etc.
Perform resident room rounds every 1-2 hours
Provide transportation when scheduled and when directed by supervisor, maintaining gas receipts and reporting vehicle issues as needed.
Monitor security cameras to assure resident safety; respond to the entry calls when needed
Review and monitor resident passes for leaving and returning to the facility
Complete resident personal items check, complete urine test or alcohol breathalyzer as directed or if reasonable cause
Perform and document monthly room checks as assigned
Train and become proficient at medication administration under the direction of nursing staff in order to fill in as needed.
Complete general clerical duties which include but are not limited to filing, copying, posting, messages
Maintain resident supplies and assist with distribution
Keep order and cleanliness in the Tech Office and Staff Work Room
Conduct morning checks of morning meditation, evening wrap up, or Saturday morning huddle depending on shift.
Document events of shift into “shift notes”
Give accountment of shift to the oncoming Facility Technician
Other duties as assigned

NOTE

All Facility Technicians may be required to provide inclement weather and emergency coverage as needed and requested, as well as providing their contact information. It is the responsibility of the Facility Technician to monitor weather and other conditions, and to be prepared to move into emergency mode as conditions dictate.

Qualifications

Knowledge:

High School or GED
Must have a valid driver’s license and acceptable driving record
Experience working with Individuals with Substance Use Disorder is preferred

Skill:

Good communication and listening skills
Basic clerical and computer skills (Microsoft Word and Excel)
Must have a disciplined approach to tasks
Must be able to respond properly in emergency situations

Ability:

Must be able to lift a minimum of 30 pounds
Must be able to sit, stand, talk, walk, and climb stairs for long periods of time

Christian Witness

3rd Shift Facility Technician at Charlotte Rescue Mission

Summary

Do you have a passion for making a difference? Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Facility Technician to join our team.

The Facility Technician overnight staff is responsible for the safety of the facility and the clients and assures that program schedule is being followed. Must be a self-starter and be able to multi-task. A team player that is willing to work with various departments to achieve overall goals of the mission. Have good relational skills and work in a recovery environment with clients.

The position is full time, onsite, in person regularly Monday – Friday.

Essential Duties and Responsibilities

In this critical role, you will:

Perform client bed checks after 10:30PM periodically throughout the shift per policy, and document activity.
Complete general clerical duties to include but not limited to: filing, copying, posting, message retrieval, inventory of office and program supplies etc.
Make copies of educational “client handouts” as indicated on the program scheduled for number of clients participating in the class.
Check KIPU for client appointments and prepare the necessary releases for various appointments.
Set up/ pack out medications as needed to support the residents.
Responsible for cleanliness and order of the administration office.
Provide shift report to oncoming Facility Tech.
Attend monthly tech meetings and quarterly staff team building meetings.
In emergency situations, transport clients to the emergency room.
Maintain ethical boundaries in all interactions with the individuals we serve, ensuring respect, integrity, and accountability at every step.
Other duties as required.

Note:

Qualifications

The ideal candidate will have:

High school diploma or equivalent
Nonprofit, Behavioral health, Substance abuse, or Mental Health work experience.
Prefer at least 1 year of experience working in the field of addiction, mental health, behavior health, or human services.

Skills:

Appropriate communication skills (verbal and written).
Proficient in Microsoft Windows and Microsoft Office.
Working knowledge of Microsoft Word, Excel, and Teams.
Must be able to work in a fast-paced environment.
Must be patient, motivated and self-driven.
Must have strong adaptability, time management, interpersonal and critical thinking skills.
Must be detail-oriented, with strong organizational, analytical, and problem solving skills.

Ability:

Must be able to lift minimum of 30 lbs.
Must be able to climb stairs, sit, and stand for long periods of time.
Must have clear speaking, patient listening, and excellent writing skills.
Must maintain highest level of confidentiality.
Must be able to defuse volatile situations and react appropriately in an emergency.
Ability to multi-task.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Christian Witness

Maintenance Technician

Summary

The Maintenance Technician works closely with the Facilities Manager to perform general maintenance and upkeep for all Charlotte Rescue Mission facilities, including buildings, grounds, vehicles, and systems. The Maintenance Technician is tasked with ensuring good stewardship and management of our two campuses and Recovery Living properties and will work across multiple departments to provide a safe and habitable environment for our residents and staff. In addition, the Maintenance Technician will supervise vendors, residents, and volunteers assigned to work in this area. Some evening/weekend work is required, as well as being on call for emergencies.

Essential Duties and Responsibilities

Assist with planned maintenance and janitorial upkeep of buildings, systems, and vehicles.
Respond to all work requests in a timely manner, making decisions with the Facilities Manager about prioritizing and outsourcing.
Assist with maintaining general upkeep at Beaty Center, Dove’s Nest, Community Matters Café, and Recovery Living properties.
Train, supervise and assist residents assigned to the Life Skills program in the Facilities Department.
Work with vendors and contractors to assess needs and obtain estimates.
Assist with office moves and other room set-up requests, working with IT as needed.
Oversee the maintenance shop, tools, and supply inventory.
Oversee the janitorial upkeep of the core program facilities.
Coordinate with volunteer groups on facilities projects and provide oversight when needed.
Available and able to respond to emergencies in an appropriate and timely fashion.
After-hours on-call work is required on rotational basis.
Other duties as assigned.

Qualifications

Knowledge

Six years’ experience with basic carpentry, landscaping, janitorial, electrical, plumbing and HVAC systems
Extensive knowledge of facility housekeeping procedures

Skills

Good verbal and written communication skills
Basic computer skills: MS Office (Word, Excel, Outlook) and facilities management software.

Abilities

Ability to work in a recovery environment with residents and maintain appropriate boundaries
Ability to work well with contractors, vendors, and volunteers
Able to lift 50 pounds and carry weight up and down stairs
Must be able to sit, stand, or walk for long periods of time and to climb stairs
Must have valid driver’s license and be able to pass DMV check to operate CRM vehicles

Christian Witness

Position Name: Front Desk Associate @ Doves Nest

Job description:

Join Our Mission: Front Desk Associate at Charlotte Rescue Mission

Charlotte Rescue Mission, a Christ-centered residential drug and alcohol recovery program, is seeking a dedicated Front Desk Associate to join our Doves Nest team.

The Front Desk Associate serves as the first point of contact for visitors, residents, and families at Dove’s Nest. This role is responsible for ensuring a welcoming and organized front desk environment, managing phone inquiries, assisting with resident intake, and overseeing mail distribution and donation drop-offs. The ideal candidate will demonstrate professionalism, strong communication skills, and a heart for service.

Essential Duties and Responsibilities

Greet and assist all visitors, residents, and staff with professionalism and warmth.
Ensure the safety/security of the facility and occupants in collaboration with staff; respond appropriately to security concerns. Monitor the gate and ensure appropriate entrance and exit of all visitors, including the required signing in and out process.
Answer incoming calls, provide information, and direct calls to the appropriate departments.
Check in visitors, ensure security protocols are followed, and welcome new residents as part of the intake process.
Provide assistance and guidance to families bringing new residents, ensuring a smooth transition. Assist Primary Counselor with Mothers and Children program as needed.
Sort and distribute incoming mail, manage outgoing mail, and oversee courier package processing.
Accept and document donation drop-offs, ensuring proper coordination with Program Impact Staff.
Perform light administrative duties as needed to support daily operations and assist with Mothers and Children program as needed in Noah’s Ark.

Qualifications

High school diploma or equivalent required; some college coursework preferred.
Previous experience in front desk, customer service, or administrative role is a plus.
Strong interpersonal and communication skills with the ability to interact compassionately with residents, families, and visitors.
Proficiency in basic computer skills and office equipment.
Ability to multitask and remain calm in a fast-paced environment.
Commitment to the mission and values of Dove’s Nest.

Skills & Abilities

Must be able to lift a minimum of 30 lbs.
Must be able to climb stairs, sit, and stand for long periods of time
Must have clear speaking, patient listening, and excellent writing skills
Must maintain high confidentiality
Must be able to defuse volatile situations and react appropriately in an emergency
Ability to multi-task

Schedule for this position is 9am – 5pm, Monday-Friday.

Christian Witness

If interested in applying for an open position with Charlotte Rescue Mission, please use the link below to email your letter of interest and resumé to our human resources department.